Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), and insofar as it does not contradict the aforementioned Regulation, by the provisions of the Spanish legislative framework on Personal Data Protection.

By providing us with your data, you declare that you have read and are aware of this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Company may modify this Privacy Policy in order to adapt it to new legislation, jurisprudence or interpretation of the Spanish Data Protection Agency. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if such access involves any speciality in terms of personal data protection.


The personal data you provide us with are incorporated into a personal data processing system for which the data controller is:

Metos Iberia Sociedad Anonima

CIF A99508053

Calle los Angeles, 9 – NAV 3, la Muela, 50196 , Zaragoza

Purpose and use of data

Your personal data is collected and processed for the following purposes:

Provision of services

In this case, the data processed will be identification data (name, surname, address, postcode, town, province, NIF, email, telephone, mobile) and bank details for the management of payment and collection.


To keep you informed about our promotions, news, events and other news that may be of interest to you. The data that will be processed: name, surname, email address.


To guarantee the security of people, goods and facilities.

Data will be collected through the video surveillance cameras installed in our facilities.

Attention to people’s rights

To respond to requests from data subjects in the exercise of the rights established in the General Data Protection Regulation.

At Metos we process your data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner. That is why we undertake to take all reasonable measures to ensure that this data is deleted or rectified without delay when it is inaccurate.

Legal Basis for Processing and Period of Retention

Performance of a contract

Your data will be necessary for the contractual relationship, failure to provide this data will make it impossible to provide the requested service, respond to information requests, etc.

The data will be kept for the duration of the contractual relationship.

Legal obligations

At Metos we must comply with a series of legal obligations for which the processing of your data is necessary, for example the issuing of invoices or the submission of taxes to the public administration or to attend to rights that you do not request.

The data will be kept for the legally required periods.


In the event that we send you marketing material (promotions, news, etc.) by email, sms or any other electronic means, we will have your consent.

The data will be kept as long as you do not ask us to unsubscribe.

We inform you that you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Legitimate interest of the controller or a third party

To ensure your security and the security of our premises, we may collect your image via video surveillance cameras.

These images will be deleted within one month.

Automated decisions and profiling

No automated decisions including profiling will be made.

Communication of your data

Metos may provide your data to other entities related to the data controller, called Data Processors, such as: accounting and tax consultants, service providers, banks and other financial institutions, etc.

We may also communicate the data to the collaborating companies that make up Metos, to administrations and public bodies for the fulfilment of legal obligations (e.g. the Tax Agency, State Security Forces and Corps).


Puede ejercer los siguientes derechos:

Any person has the right to obtain confirmation as to whether or not Metos is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, the entity will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

To do so, you may use the forms provided by the company, or send a letter, enclosing a copy of your ID card, to:


Email: juanjose.loperfido@metos.at

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can lodge a complaint with the competent Data Protection Supervisory Authority via its website: www.agpd.es.

Origin of the data

The personal data processed comes directly from the user.